Submit ›
or
  • Customers like
      No items
  • Customers don't like
    • Billing a scam 3
    • Dishonesty 2
    • Underhanded tactics 1
Advanced
search
loading...
More Less

I have join for the 10 days trail a month ago, and have cancel it before the 10 days is over. Later I found out that I was still being charged 24.99 for one month despite canceling it well before the trail period is over. Try to contact Lynda a few times via email but they totally ignore it. Not only the I feel the 10 days free trail is a scam, but the totally no follow up customer service at all. I was actually thinking about getting a group membership for my company but after what I had gone through I decide to look else where. I do not... Read more

Was this review helpful? 0 0

It seems that Lynda.com is now only looking towards big time customers: government, businesses, non profit. On the web site, one would think that the individual user doesn't exist. There is not even a price list on the web site for the individual learner. Furthermore, I am stopped from signing up for a free trial . It doesn't recognize my Linked In data. (Linked in itself has no problem with my sign in details). So, I remain unable to subscribe. The only help information on the website is aimed at big time business. I suggest the small time... Read more

Was this review helpful? 0 0

I set up an account today, and had to set up a linkedin account to do so. I can sign into my linkedin account and change my password a thousand times but can't sign into lynda.com on my computer. It works fine on my phone though. this is the shadiest thing I've seen on a website. Oh...and I guess I have to enter at least 100 words....so I'll just say I have been a member for exactly two hours and already know through experience that I'll be visiting Bank of America tomorrow to tell them to never allow a charge from this website because from... Read more

Was this review helpful? 1 0

I had signed up for a FREE TRIAL on lynda. I was asked for my paypal account and such, I figured that was only needed if I was going to continue the trial, which I wasn't planning to. I didn't even use ANY trial during the whole time I signed up, I think I forgot about it. But in the end, I was charged over 40 dollars. I didn't even use anything for the free trial! I can't believe they did this. Don't use lynda, and if you do, just don't sign up with your paypal account because they will take your money even if you didn't use any of their... Read more

Was this review helpful? 1 0

I have just had one problem after another with this company, and after this I am done. Some classes at my college require a subscription to Lynda, but at risk to my grade this company is never getting another cent from me. I cancelled my subscription 2 months ago after my latest class, and I tried logging back in just in case (this isn't even the first time this problem has happened so I was covering my bases) and sure enough it said that no account was active with that email. Come this month it turns out they have still been charging me, and... Read more

Was this review helpful? 1 0

A year ago I bought an annual subscription to Lynda.com. Two weeks ago a further subscription was deducted from my account without any notice. I have emailed them three times asking for a refund and cancellation of the subscription/membership and received no response. I will phone them but I see that this has now been removed as a contact option from there website. Has anyone had similar problems and can make a suggestion? It doesn't help that I am an Australian resident from a jurisdiction standpoint, thanks, James Read more

Was this review helpful? 0 0

I signed up for one month of Lynda training (AutoCAD) then signed up for a second month at the "premium" rate in order to actually get the excercises. I never intended to take out an ongoing subscription. Nevertheless, Lynda continued to charge me the higher rate every month for months before I caught on. I sent them an explanation, that I had not intended to sign on indefinitely( and of course, had not accessed their site AT ALL for the four months I was charged. No reply. Their "customer service" telephone line appears to be an... Read more

Was this review helpful? 0 0

Try finding the costs before signing up for a free membership first..... The site will send you in loops.. Finally searched off site to get info... If they have to hide the pricing that much..... You have to question why. I've learned the hard way that 'free' doesn't end up being free when the site wants your info & payment info - and they tell you in 10 days you will ne charged if you don't cancel. Try finding a contact - email or phone. Some of the cardinal rules of trustworthy websites are being ignored by the very site that is... Read more

Was this review helpful? 1 0

Everyone says lynda.com is a great way to learn Photoshop. I thought I would give them a try because I wanted to learn more about Photoshop and Illustrator for graphic design purposes. The lynda.com membership I paid for has been worthless to me, since I couldn't get anything out of following along on the tutorials that don't allow access to the class exercise files without paying yet more money to upgrade to "premium" membership status! I'm going away disappointed in the whole experience. I consider this a "bait and switch" tactic. Not... Read more

Was this review helpful? 1 0

When LinkedIn bought Lynda.com, it offered a trial to its members. I tried it and I didn't like it. As an Instructional Designer, I have little confidence in talk-and-teach videos as an effective learning aid. So, I just decoupled Lynda.com from my PayPal account to prevent a recurring charge sneaking past me. Since then, I have received about two dozen nags from Lynda.com - sometimes as many as three an hour. Even though this happened: "We’re writing because after several attempts, we were unable to charge your account to renew your lynda.com... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Lynda.
Filing a new complaint about
×