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So I started my free 30 days trial on the August the 7th. Luckily I wrote this down on my Agenda, and finally today, the September the 7th, I went online to cancel my subscription. But then, I saw that they already upgraded my account to premium. Shouldn't you have a...
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2.0
#1349816
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We started using Lynda for AutoCad training. Pretty ok for an online course. But our dramas in dealing with this company started once we wanted to finish with the service. We have tried for over nine months to cancel this service but to no avail. But they continue to...
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2.2
I didn't like
  • Dishonesty
  • Poor customer service
  • Poor ethics
#1335710
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Cannot find where to ask authors questions while doing their courses, if you can. Also don't explain how to use it on your mobile In both cases you should be able to navigate to these places without thought It should be intuitive on how to do these tasks from the...
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1.0
#1285361
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My story is nothing remarkable. I signed on with Lynda.com on the free trial to find out about one online course I discovered on google. It wasn't what I was after. I forgot to unsubscribe and discovered in May 15 that I'd been charged for two premium...
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1.1
#1256000
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All of a sudden the program that I have been paying for (monthly) is now being removed. Granted I have not been diligent about my studies but I have paid a monthly subscription and now it is just being removed, BECAUSE THEY CAN. One would think they could archive the...
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3.5
Carpinteria, California
I liked
  • Customer service
I didn't like
  • Underhanded tactics
#1247063
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Lynda - Cancellation of surprise subscription surprisingly easy
Lynda - Cancellation of surprise subscription surprisingly easy
I do think it's poor business practice to not notify people that their free trial is expiring. However, the moment I saw that the transaction had been posted by PayPal, I disputed the charge on PayPal and called my bank to make sure the charge would be refused. Then I...
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3.6
Carpinteria, California
I liked
  • Customer service
  • Courses are fine
I didn't like
  • Poor subscription service model
#1227780
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I signed up for the trial, forgot i had done so and i maybe used it all of twice? When the trial was up, tbey decided to charge me 239.88 for a YEAR membership. No notification email, nothing! Imagine my yerror when looking at my card history. Firzt of all, who DOES...
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#1205446
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Lynda - Total scam

Complete waste of time and money. The online courses I was looking for were not helpful in the least. They quietly charge you after the free trial with no email notifications or anything. {{redacted}}
#1197960
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I am getting charged for a cancelled online learning subscription. There is no way to contact any type of support to resolve the situation. Their contact support page is redirecting to the general support article wiki / knowledge-base. They have just recently removed...
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1.0
I liked
  • Courses are fine
#1181544
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Was billed by Lynda.com for $360 on 12/31/2016 on a personal CC that my wife uses. I never received a renewal email from Lynda.com, so I had no idea of the charge until my CPA asked me what Lynda.com was. Called them today, 11/17/17, to ask why I've never received any...
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#1133018
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